M&S Bank Arena has three key points of entry, the Cityside main entrances, Riverside main entrances and Floor entrances. Please refer to your ticket for the recommended point of entry. It should also be noted that queue placement may not be determined until shortly before doors open. We therefore cannot guarantee accuracy in queue allocation prior to doors opening. For The Auditorium Liverpool events, customers should enter the building on the Cityside via the ACC Liverpool Galleria.

Please have your printed or e-tickets ready to speed up entry

If you opted for E-Tickets please ensure you have your bar coded PDF E-Ticket ready to show. Your E-Ticket will be attached to your booking confirmation email sent from tickets@ticketquarter.com.  You can print your E-Tickets at home in advance or show them on your mobile device.  

Please be aware connectivity can be slow at the venue with large crowds so please have these ready to show prior to queueing.


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