WHY IS AN ADMINISTRATION FEE CHARGED?

The price of the ticket is set by the event organiser. The ACC Liverpool Group doesn’t receive any payment from the organiser to cover the costs of selling their tickets so an administration fee is added to tickets to cover the cost of providing a box office service. The administration fees contribute to the costs of selling and marketing tickets including: operating the contact centre, the ticketing software, IT, telephony and resource costs.

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