Yes! Ticket Protection is offered as an option during the online checkout process. The fee is per order (not per ticket) and varies depending on the price of the tickets. The M&S Bank Arena uses Secure My Booking to provide this service to our customers, providing peace of mind in the event you are not able to make the event.
For the full list of what is covered in Ticket Protection and what isn't, as well as how to apply for a refund, click here